Terms of Service

The baseline rules for using Advenno's website, related materials, and service interactions.

Last updated: May 18, 2026

These Terms of Service explain the baseline rules that apply when you use Advenno's website, send us a project inquiry, review our proposals, or otherwise interact with our services. They are meant to clarify how website use, project documents, intellectual property, third-party tools, and client responsibilities fit together.

  • project-specific deliverables, timelines, approvals, and fees belong in the written proposal, statement of work, or service agreement for that engagement;
  • pre-existing tools, frameworks, libraries, and methods remain with Advenno or the relevant licensor unless a written agreement says otherwise;
  • third-party services such as hosting, APIs, analytics, payments, and AI tools have their own terms, pricing, and availability;
  • privacy questions are covered in our Privacy Policy, and service questions can be routed through our contact page.

1. Scope of These Terms

These terms apply to use of the website, contact and consultation requests, proposals, and other non-project-specific interactions with Advenno. If you enter into a signed proposal, statement of work, master services agreement, NDA, or other written agreement with us, that document controls the specific commercial, delivery, confidentiality, and project terms for the engagement.

2. Using the Website and Related Services

When using the site, forms, or any authenticated areas that Advenno makes available, you agree not to misuse them. That includes attempting unauthorized access, interfering with the site's operation, misrepresenting your identity, sending unlawful or harmful content, or using the site in a way that could damage Advenno, other users, or third-party providers.

If you submit an inquiry or represent a company, you confirm that the information you provide is materially accurate and that you are authorized to act for that company where applicable.

3. Proposals, Scope, and Project Changes

Specific deliverables, milestones, timelines, reviews, acceptance criteria, fees, and payment schedules should be set out in the applicable proposal or service agreement. If project scope changes, both sides should confirm the change in writing before assuming it is included. Work may begin once the scope is agreed and any required kickoff steps in the project documents have been completed.

4. Client Responsibilities

Successful delivery depends on timely collaboration. Unless a written agreement says otherwise, clients are expected to:

  • provide accurate information, required access, and lawful source materials;
  • review work and give feedback or approvals within a reasonable timeframe;
  • maintain rights to any content, assets, data, or credentials they supply;
  • use deliverables in a lawful way and within the scope contemplated by the engagement.

Delays in approvals, content, access, or decisions can affect delivery timing.

5. Intellectual Property and Deliverables

5.1 Website and Pre-Existing Materials

The content, branding, layout, and materials on the Advenno website, along with Advenno's pre-existing tools, methods, libraries, templates, and internal systems, remain the property of Advenno or the relevant licensor unless a written agreement states otherwise.

5.2 Client Project Work

Ownership or licensing of custom project deliverables depends on the written agreement for the project. If an engagement includes code, designs, content, integrations, or documentation prepared specifically for a client, the relevant agreement should describe what is transferred, what is licensed, what remains pre-existing Advenno material, and whether any transfer depends on payment completion.

5.3 Portfolio References

Unless a written agreement or confidentiality obligation says otherwise, Advenno may refer to completed public-facing work in materials such as our portfolio or case studies. Confidential projects, private systems, and restricted information should be handled according to the agreement in place for that work.

6. Third-Party Services and Dependencies

Projects and website functionality may rely on third-party services such as cloud hosting, payment providers, analytics platforms, APIs, plugins, communication tools, or AI services. Those providers operate under their own terms, privacy policies, uptime commitments, pricing, and product changes. Advenno is not responsible for provider-side outages, deprecations, pricing changes, or policy changes that are outside our reasonable control.

7. Fees and Commercial Terms

Commercial terms such as deposits, payment schedules, taxes, reimbursable expenses, refunds, cancellations, maintenance coverage, and any pause-for-nonpayment rights should be defined in the applicable project documents. If a project agreement requires payment or other client obligations before work can continue, Advenno may pause delivery or access in line with that agreement.

8. Disclaimers and Liability

The website and general informational materials are provided on an as-available basis. Unless a written agreement says otherwise, Advenno does not guarantee uninterrupted site access, uninterrupted third-party services, or the absence of errors beyond what is reasonably manageable in normal operation.

To the extent permitted by applicable law, Advenno is not responsible for indirect or consequential loss arising from website use, third-party service failures, misuse of deliverables, or circumstances outside our reasonable control. Any service-specific warranty, service level, liability cap, or indemnity commitment should be addressed in the written agreement for the relevant engagement.

9. Privacy and Data Handling

Use of personal data is described in our Privacy Policy. Client-specific confidentiality or data-handling terms, where needed, should be documented in the applicable project agreement or related documentation.

10. Changes, Suspension, and Termination

Advenno may update these website terms from time to time by revising this page. If you continue using the website after changes are published, that continued use indicates acceptance of the updated terms for website use.

We may suspend or restrict access to site or portal features where reasonably necessary for security, misuse prevention, maintenance, or legal compliance. Termination, cancellation, or suspension of active project work should be handled under the written agreement that governs the engagement.

11. Contact Us

If you have questions about these terms or need to route a service-related question, contact us here:

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