Privacy Policy

Last updated: April 2026

Advenno ("we," "us," or "our") operates the website advenno.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our software development services. Please read this policy carefully. By using our website or services, you consent to the practices described herein.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us, including but not limited to:

• Full name
• Email address
• Phone number
• Company name and job title
• Mailing or billing address
• Any other information you include in contact forms, project briefs, or direct correspondence

1.2 Usage Data

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

• IP address (anonymized where applicable)
• Browser type and version
• Operating system
• Pages visited, time spent on pages, and navigation paths
• Referring URL and exit pages
• Date and time of each visit
• Device type (desktop, tablet, mobile)

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect usage data. Cookies are small text files stored on your device that help us improve your experience. See Section 4 for full details on our cookie practices.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service delivery: To provide, operate, and maintain our software development services and fulfill contractual obligations.
• Communication: To respond to your inquiries, send project updates, and provide customer support.
• Proposals and estimates: To prepare project proposals, quotes, and statements of work based on your requirements.
• Website improvement: To analyze usage patterns and optimize our website's performance, content, and user experience.
• Marketing: To send you relevant information about our services, case studies, or industry insights, only where you have opted in or where we have a legitimate interest to do so.
• Legal compliance: To comply with applicable laws, regulations, and legal processes.
• Security: To detect, prevent, and address fraud, abuse, or technical issues.

3. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following limited circumstances:

• Service providers: We work with trusted third-party vendors who assist us in operating our website, conducting business, or providing services to you (e.g., hosting providers, email delivery services, analytics platforms). These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.
• Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.
• With your consent: We may share your information for any other purpose with your explicit consent.

4. Cookies and Tracking Technologies

4.1 Types of Cookies We Use

• Essential cookies: Necessary for the website to function properly. These cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Functional cookies: Enable enhanced functionality and personalization, such as remembering your preferences.

4.2 Google Analytics (GA4)

We use Google Analytics 4 (GA4) to analyze website traffic and user behavior. GA4 collects data such as pages viewed, session duration, device information, and general geographic location. Google Analytics uses cookies to gather this information. The data collected is aggregated and anonymized where possible.

Google may use the collected data to contextualize and personalize ads within its own advertising network. You can learn more about Google's privacy practices at https://policies.google.com/privacy. To opt out of Google Analytics tracking, you can install the Google Analytics Opt-Out Browser Add-on.

4.3 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, disabling cookies may limit your ability to use certain features of our website.

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it, including:

• SSL/TLS encryption for all data transmitted between your browser and our servers
• Secure storage of personal data with access restricted to authorized personnel only
• Regular security assessments and updates to our systems and processes
• Employee training on data protection and privacy best practices

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to promptly addressing any breach in accordance with applicable laws.

6. Your Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:

6.1 Right of Access

You have the right to request a copy of the personal information we hold about you.

6.2 Right to Correction

You have the right to request that we correct any inaccurate or incomplete personal information.

6.3 Right to Deletion

You have the right to request that we delete your personal data, subject to certain legal exceptions (e.g., where we are required to retain data for legal or contractual obligations).

6.4 Right to Restrict Processing

You may request that we restrict the processing of your personal data under certain circumstances.

6.5 Right to Data Portability

Where technically feasible, you may request a copy of your data in a structured, commonly used, and machine-readable format.

6.6 Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

7. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Client project data: Retained for the duration of the business relationship and for up to 5 years afterward for legal, accounting, and warranty purposes.
• Contact form submissions: Retained for up to 2 years unless a business relationship is established.
• Analytics data: Retained in accordance with Google Analytics' data retention settings, which we have configured to 14 months.
• Email marketing data: Retained until you unsubscribe or request deletion.

When personal data is no longer needed, we will securely delete or anonymize it.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under 16, we will take steps to delete that information as promptly as possible. If you believe we may have collected information from a child, please contact us at [email protected].

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Website: advenno.com